Data protection

Sub-processors

Aulia acts as a processor on behalf of each school. To provide the service we rely on the providers below, which are our sub-processors under Article 28 GDPR. This page is the current list referred to in the data processing agreement each school signs.

Last reviewed 2026-08-23

How changes work

Adding or replacing a sub-processor is notified to the school by e-mail at least 15 days in advance, and the school may object during that period. Removing one is notified without a waiting period, because no new party gains access to the data.

ProviderPurposeData reachedProcessing locationTransfer safeguard
Vercel Inc.United StatesApplication hosting and execution of the server functionsAll categories, in transit through the server functions; technical identifiers in the logsEuropean Union (Frankfurt). Software build processes run in the United States.DPF + SCCs
Neon, LLCa Databricks, Inc. companyUnited StatesManaged database: all structured platform dataIdentifying and contact data of pupils, families and staff; daily record; assessment; consent formsEuropean Union (Frankfurt)DPF + SCCs
Cloudflare, Inc.ImagesUnited StatesPhoto storage and deliveryImages of pupils and staffCloudflare global network. This service offers no EU residency guarantee; images are stored privately and served through temporary signed links.DPF + SCCs
Cloudflare, Inc.R2United StatesStorage of documents and file attachmentsSchool documents, message attachments and identity documents of authorised personsEuropean Union (EU-jurisdiction bucket: storage and processing guaranteed within the EU)DPF + SCCs
Cloudflare, Inc.DNS and inbound mailUnited StatesDomain DNS and inbound mail routingSender, recipient and content of messages addressed to the domain (transit)Global network (transit)DPF + SCCs
Amazon Web Services EMEA SARLTranscribeLuxembourgTranscription of teaching staff voice notesTeaching staff voice; dictation may name pupils. Audio is not stored — only the transcript is kept.European Union (Frankfurt)DPF + SCCs
Anthropic, PBCUnited StatesLanguage models: structuring voice dictation and drafting reports for teachersDictation transcript and the class roster of pupil names; first name and staff notes. No contact details, no medical fields.United StatesDPF + SCCs; contractual commitment not to train models on this data
Resend, Inc.United StatesTransactional e-mail: access codes and platform noticesE-mail addresses, names and the content of noticesUnited StatesDPF + SCCs
Functional Software, Inc. (Sentry)United StatesApplication error monitoringUser and school identifiers, technical device data and error tracesEuropean Union (EU data region, Frankfurt). Operational metadata in the United States.DPF + SCCs
Google Ireland LimitedDrive backup (optional)IrelandBackup of photographs to the school's own Google Drive. Optional feature, off by default, switched on expressly by the school.Images of pupilsWhatever the school has configured in its own Google WorkspaceDPF + the school's own data processing agreement with Google

Planned, not yet in use

Providers we may add. They are published before they process anything, so a school sees them when it signs rather than in a change notice later. A provider listed here may never be used.

ProviderPurposeStatus
OpenAI, L.L.C.Language models, as an alternative or complement for the assisted featuresPlanned, not in use.
DeepSeekLower-cost language models for the same featuresAssessed and blocked. China has no adequacy decision: use would require standard contractual clauses and a transfer impact assessment. It will not be activated for school data without a favourable legal opinion.
Google WorkspaceCorporate e-mail; will receive inbound mail once the MX records changePlanned, not yet purchased.

Assessed and excluded

These services are used but are not sub-processors, because they do not process personal data on Aulia’s behalf. They are listed so the assessment is visible rather than assumed.

  • Google FCM · Apple · MozillaPush notifications: content is end-to-end encrypted, so the provider sees only a pseudonymous identifier. Transit only.
  • TelegramInternal alert channel for the Aulia team. It receives only an event headline and a link; no personal data.
  • Google FontsFonts are downloaded at build time and served from our own hosting: the browser never contacts Google.

Questions

Data protection queries, including objections to a new sub-processor, go to rgpd@auliafamily.com. Families should contact their school, which is the controller of the data.

rgpd@auliafamily.com